Processing Time:
Orders are typically processed and shipped within 1-3 business days from the date of purchase.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates:
We offer flat-rate shipping to domestic and international destinations.
Domestic shipping rates may vary based on location and weight of the package.
International shipping rates are calculated based on destination and weight of the package.
Any customs duties or taxes incurred upon international shipping are the responsibility of the customer.
Shipping Times:
Domestic orders typically arrive within 3-7 business days from the date of shipment, depending on the destination.
International orders may take 7-21 business days to arrive, depending on the destination and customs processing times.
Please note that these are estimated shipping times and actual delivery may vary based on factors beyond our control, such as customs delays or unforeseen circumstances.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information.
Customers can track their orders using the provided tracking number through the carrier’s website.
Shipping Address:
Customers are responsible for providing accurate shipping information.
We are not liable for any delays or non-delivery of orders due to incorrect or incomplete shipping addresses provided by the customer.
Shipping Restrictions:
We currently do not ship to P.O. boxes or APO/FPO addresses.
Certain items may be restricted from international shipping due to customs regulations or other restrictions.
Shipping Insurance:
Shipping insurance is available upon request for an additional fee.
Customers interested in purchasing shipping insurance should contact us prior to placing their order.
Lost or Damaged Shipments:
In the rare event that your order is lost or damaged during transit, please contact us immediately.
We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.
Returns and Exchanges:
Please refer to our Returns and Exchanges Policy for information on returning or exchanging items.
Contact Information:
If you have any questions or concerns regarding our shipping policy, please contact us at yoursmahaa@gmail.com.